Privacy Policy

Last Updated: November 4th, 2024

Introduction BitterBrains Inc. (hereinafter referred to as “we”, “us” or “our”) operates bitterbrains.com (the “Service”, including Vue School, Mastering Nuxt, Mastering Pinia, InstantDev, the Official Vue.js Certification, Nuxt.js Certification, JavaScript Certification and Angular Certification) registered in the United States, and in fulfilment with the withstanding laws of personal user information protection (Including the GDPR - “General Data Protection Regulation”, applicable to those in the European Economic Area), informs you (“User”) of the following information collecting policies and protections enabled to protect the user’s personal information.

At BitterBrains, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information during our crowdfunding campaign.

The user is acknowledging this policy and abiding by it by registering and/or the continued use of the website.

The user information collected by this website is needed in order to personalize the user experience and deliver a better service as explained below.

Definitions

• User: Anyone that makes use of the website: https://bitterbrains.com.
• Service: The https://bitterbrains.com website operated by BitterBrains.
• Personal Information: Information provided by the user to the Service that serves to identify the user in relation to the Service.
• Non-Personal Information: Information collected automatically by the use of the Service or from the Service infrastructure itself (like, but not limited to: the browser used to access the website, IP location).
• Cookies: Traceable pieces of information stored on your device whenever you surf the internet in general (not unique to this service).
• Information Manager: The natural or legal person who (either alone or alongside others in charge) determines the reasons and the manner in which any personal information will be collected and processed. This role is fulfilled by us (BitterBrains).
• Service Providers: Any natural or legal person who processes the information on behalf of the Information Manager. We may use the services of other Service Providers in order to process your data more effectively. (For example: Google Analytics).
• Third Party Services: Services that are provided by other companies that collect and store your information according to their own Privacy Policies. (For example: Twitter, Stripe or PayPal, etc).

Information We Collect We may collect the following types of information:

• Personal Information: When you support our campaign, we may collect your name, email address, mailing address, and payment information.
• Non-Personal Information: We may collect information about your interactions with our campaign, such as device information, IP address, and usage data.

How We Use Your Information We may use your information for the following purposes:

• To process and manage your contributions.
• To communicate with you regarding your support, updates, and campaign progress.
• To improve our campaign and user experience.
• To continuously improve the Service.
• To comply with legal obligations.

Why do we need Cookies? We and our service providers use small pieces of information known as “cookies” to enhance your experience on our platform. Most cookies do not personally identify users (unlike your email, for example); they are primarily used to track activity and ensure a seamless service experience. Cookies help us keep you logged into your account and remember your preferences while using the service.

General Data Protection Regulation GDPR Users

This Privacy Policy has been updated to comply with the new regulations effective May 25, 2018, for users residing in the European Economic Area (EEA).

As a Summary:

We may process your personal information to provide you with a seamless service and to fulfill our contract with you. For this reason, we require your acceptance of the Privacy Policy when creating a new account.

The payment information is handled by a third party service that has their own Privacy Policy. In our case:

• Stripe (https://stripe.com/us/privacy)
• PayPal (https://www.paypal.com/webapps/mpp/ua/privacy-full)

We do not have access to any sensitive information related to payments made on behalf of BitterBrains, such as your credit card number or PayPal password. Similarly, user-created account passwords are encrypted, and we cannot access them.

Our Service Providers & What They Do

Our relationship with these third party services is for the most part for security purposes, user activity tracking and marketing, with the exception of the payment gateways, Stripe & PayPal. In every case, the information that we share with a third-party is disclosed within the third-party’s Privacy Policy. In the case of Payment Gateways, your credit card information is transmitted directly from you to the chosen service and they adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

We do not have access to your credit card information or PayPal account information. The user should review the privacy notice of any third-party that will gain access to your Personal Data as part of the account connection. Our Privacy Policy only applies to activity within our Service and we are not accountable for their individual services.

Location & Security of Information

The information we manage is securely encrypted and travels between US and European servers. Managed between Digital Ocean (https://www.digitalocean.com) and Amazon S3 (https://aws.amazon.com/s3/).

Each third party service provider strives for the highest security standards, however, no form of data storage and/or transmission is 100% safe. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure of Information We will not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may engage third-party services (e.g., payment processors) to assist in operating our campaign. These providers have access to your personal information only to perform specific tasks on our behalf.
• Legal Requirements: We may disclose your information if required by law or to protect our rights.

How long do we keep your information? Since we only retain minimal and non-sensitive information, we keep it for as long as we provide the Service or until you choose to delete it. If you would like to delete your information, please email us at team@bitterbrains.com.

Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your personal information, subject to certain legal exceptions.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: team@bitterbrains.com.